Privacy Policy
TryFatFruit.com may be covered in yellow, fruit and the occasional suspicious lemon, but when it comes to personal information, we prefer things organised.
This Privacy Policy explains how Novatrix SRL collects, uses, stores and shares personal information when you visit or interact with TryFatFruit.com, including our regional content for Australia, Canada and Germany.
It applies to TryFatFruit.com only.
Your FatFruit Casino player account is separate. Information connected to casino registration, deposits, withdrawals, identity verification, gameplay and player-account activity is handled under the privacy information provided by FatFruit Casino.
1. WHO LOOKS AFTER THE DATA?
The data controller responsible for TryFatFruit.com is:
Novatrix SRL
Company registration number: 3-102-893958
Registered address:
Province 03 of Cartago
County 07 of Oreamuno
Potrero Cerrado
North Side of Manuel Avila Camacho School
Costa Rica
Privacy enquiries can be sent to:
In other words, Novatrix looks after both the fruit basket and the information collected through this website.
2. OUR EUROPEAN UNION REPRESENTATIVE
TryFatFruit.com intentionally publishes content for the German market and uses analytics and marketing technologies.
Where Article 27 of the GDPR requires Novatrix SRL to appoint a representative in the European Union, the representative's details will be published here:
EU representative: The Fat Fruit
Email: contact@tryfatfruit.com
This section should remain in place until the relevant appointment has been made or qualified legal advice confirms that an exemption applies.
3. WHAT INFORMATION DO WE COLLECT?
Information You Give Us
When you use the TryFatFruit.com contact form, we may collect:
- first name;
- last name;
- email address;
- subject;
- message;
- anything else you voluntarily include.
Contact-form submissions are processed through Webflow and delivered to our Google-managed email account at contact@tryfatfruit.com.
TryFatFruit.com does not currently provide newsletters, public comments or user-review functionality.
And one important rule: please do not throw sensitive information into the basket.
Do not submit casino passwords, complete payment-card information, cryptocurrency seed phrases or unnecessary identity documents through our contact form.
Technical & Device Information
When you visit TryFatFruit.com, we or our service providers may process technical information including:
- IP address;
- browser type and version;
- device type;
- operating system;
- language;
- approximate location derived from your IP address;
- referring page;
- pages visited;
- date and time of access;
- session duration;
- diagnostic, error and security information.
Some of this information is necessary simply to deliver and secure the website.
Analytics & Website Behaviour
Where the required consent has been provided, we may collect information about how visitors interact with TryFatFruit.com, including:
- pages viewed;
- links clicked;
- scrolling and navigation behaviour;
- approximate session duration;
- traffic source;
- technical performance;
- general interaction patterns;
- heatmap information;
- session-replay information.
We use Google Analytics 4, Microsoft Clarity and Hotjar for these purposes.
Where supported, information entered into forms should be masked or suppressed from behavioural-recording tools. You should nevertheless avoid submitting sensitive information through normal website forms.
Marketing & Retargeting
With marketing consent, Adform may process information such as:
- page visits;
- advertising identifiers;
- campaign interactions;
- browser or device information;
- click events;
- conversion events;
- audience membership;
- approximate location;
- advertising engagement.
This can be used to create advertising audiences and show FatFruit-related advertising after somebody leaves TryFatFruit.com.
Put simply: if you consent to marketing, some of our fruit may follow you around the internet.
You can reject or later withdraw that consent through our Cookie Settings.
4. AFFILIATE & CAMPAIGN ATTRIBUTION
When you follow a tracked link from TryFatFruit.com to FatFruit Casino, the link may contain information such as:
- the destination URL;
- referrer information;
- UTM parameters;
- campaign ID;
- affiliate or referral ID;
- click ID.
TryFatFruit.com and FatFruit Casino do not directly share website cookies.
FatFruit Casino may, however, report defined conversion events back to our attribution systems, including whether a referred visitor:
- registered;
- made a deposit;
- claimed a promotion;
- completed another defined campaign action.
We use this information for attribution, campaign reporting, optimisation and marketing-performance measurement.
This does not give TryFatFruit.com access to a player's full casino account, balance, identity documents, payment details, game history or withdrawal information.
We can see that fruit reached the other basket. We do not get to rummage through the whole account.
5. YOUTUBE & EMBEDDED MEDIA
TryFatFruit.com may embed videos from YouTube.
Where required, embedded videos should load only after the visitor gives the appropriate external-media consent.
We intend to use YouTube's privacy-enhanced mode where technically available.
Once a video is loaded or played, Google may process browser, device and video-interaction information under its own privacy terms.
6. WHERE DOES THE INFORMATION COME FROM?
We may obtain personal information:
- directly from you through our contact form or email;
- automatically through website technologies and approved cookies;
- from analytics and advertising providers;
- from campaign and affiliate-attribution systems;
- from FatFruit Casino when a referred visit results in a reported conversion;
- from hosting, security and infrastructure providers.
7. WHY DO WE USE IT?
We process personal information for different reasons depending on what the information is and how it was collected.
Contact & Communications
If you contact us, we use the information you provide to:
- respond to your enquiry;
- provide requested information;
- manage correspondence;
- investigate complaints or privacy requests.
Depending on the message, this may be based on taking steps to respond to your request, compliance with legal obligations or our legitimate interest in operating an effective contact channel.
Security & Website Operation
Technical information including IP addresses, logs and device information may be processed to:
- host TryFatFruit.com;
- keep it functioning;
- identify errors;
- protect against fraud or abuse;
- prevent unauthorised access;
- investigate security incidents.
This processing is based on our legitimate interests in keeping the website secure and operational.
Analytics
With consent, analytics information may be used to:
- understand traffic;
- see how visitors arrive at the website;
- measure page performance;
- identify usability problems;
- understand navigation and scrolling behaviour.
Google Analytics 4 may be used for audience measurement, while Microsoft Clarity and Hotjar may be used for heatmaps, session recordings and behavioural analysis.
Campaign Measurement
Campaign IDs, affiliate identifiers, click IDs, referring pages and conversion events may be processed to determine which marketing activity resulted in registrations, deposits, bonus claims or other defined actions.
Where this involves non-essential cookies or similar technologies, appropriate consent will be obtained where required.
Advertising & Retargeting
With marketing consent, Adform may be used to:
- measure advertising;
- build advertising audiences;
- perform campaign attribution;
- retarget visitors with FatFruit-related advertising.
Legal & Regulatory Purposes
We may also process relevant information where necessary to:
- comply with applicable law;
- respond to lawful authority requests;
- prevent unlawful activity;
- investigate disputes;
- establish, exercise or defend legal claims.
Where consent is relied upon, you can withdraw it at any time. Withdrawal does not make earlier lawful processing unlawful.
For visitors in Germany and elsewhere in the EEA, non-essential analytics, behavioural tracking, external media and retargeting should not activate until the required consent has been provided.
8. PROFILING & RETARGETING
Adform may use information about visits to TryFatFruit.com to place a browser or device into an advertising audience.
That audience may then be used to show FatFruit-related advertising through participating websites or advertising services.
This constitutes marketing profiling.
TryFatFruit.com does not use this profiling to make decisions that have legal or similarly significant effects on individuals.
Marketing consent can be rejected or withdrawn through Cookie Settings.
9. WHO DO WE SHARE INFORMATION WITH?
Depending on how you use TryFatFruit.com, information may be processed by or shared with the following providers.
Webflow
Webflow hosts TryFatFruit.com and processes website-form submissions.
Google services may be used for:
- Google Tag Manager;
- Google Analytics 4;
- Gmail or Google Workspace;
- YouTube embeds.
Google Tag Manager helps us deploy and control website tags. The purposes of those tags are explained separately in this Policy and our Cookie Policy.
Microsoft
Microsoft Clarity may be used for heatmaps, session recordings and behavioural analytics after the appropriate consent has been obtained.
Hotjar
Hotjar may provide heatmaps, session recordings and other interaction analytics where consent has been provided.
Adform
Adform provides advertising measurement, audience creation, campaign technology and retargeting.
Cloudflare
Cloudflare may process IP addresses and technical information for website security, content delivery and traffic management.
Campaign-Tracking Provider
We may also use a separate campaign or affiliate-attribution provider:
AFFILKA
This provider may process click IDs, campaign IDs and reported conversion events.
FatFruit Casino
Campaign and conversion information may be exchanged with FatFruit Casino for attribution and reporting purposes.
This does not provide TryFatFruit.com with general access to player-account records.
Professional & Legal Recipients
Information may also be disclosed where reasonably necessary to:
- legal advisers;
- accountants;
- auditors;
- regulators;
- courts;
- law-enforcement authorities;
- security investigators;
- parties involved in a corporate transaction.
10. WHERE CAN INFORMATION BE PROCESSED?
Novatrix SRL is established in Costa Rica, while technology providers may process information in the United States, European Economic Area, United Kingdom and other countries used by their infrastructure or subprocessors.
Where European personal information is transferred outside the EEA, an appropriate legal transfer mechanism will be used where required, such as:
- an adequacy decision;
- Standard Contractual Clauses;
- another lawful transfer mechanism;
- an applicable legal derogation.
Relevant contractual and technical safeguards will also be considered where required.
Because large cloud and advertising providers may change their global subprocessor networks, it is not always practical to list every individual processing location here.
11. HOW LONG DO WE KEEP INFORMATION?
We keep personal information only for as long as it is reasonably required for the reason it was collected, including legal, regulatory, security, accounting and dispute-resolution requirements.
The periods currently contemplated for TryFatFruit.com are:
- ordinary contact enquiries: up to 24 months after the last meaningful communication;
- complaints, dispute-related correspondence and privacy requests: up to 3 years after the matter has been closed;
- general server and security logs: up to 90 days;
- Google Analytics 4 user/event information: up to 14 months;
- Microsoft Clarity session recordings: approximately 30 days;
- Microsoft Clarity aggregated click/heatmap information: up to 13 months;
- Hotjar recordings and heatmaps: up to 365 days depending on configuration;
- campaign click IDs, attribution records and conversion events: up to 24 months;
- Adform retargeting audiences: up to 180 days or a shorter campaign-specific period;
- records of cookie-consent choices: up to 3 years.
The consent preference stored in your browser may expire sooner, normally after around 6–12 months, after which the website may ask you to make your choices again.
Information may be kept for longer where necessary for an investigation, legal requirement, regulatory matter, dispute or legal claim.
It may also be deleted sooner when it is no longer needed or where applicable privacy rights require deletion.
Not every piece of fruit needs to stay in the basket forever. Neither does data.
12. COOKIES & SIMILAR TECHNOLOGIES
TryFatFruit.com uses technologies including:
- cookies;
- pixels;
- tags;
- local storage;
- similar browser technologies.
Non-essential technologies are controlled through our consent interface.
Visitors should be able to:
- accept optional categories;
- reject optional categories;
- choose individual categories;
- change their selection later;
- withdraw consent.
More information is available in our Cookie Policy.
13. YOUR PRIVACY RIGHTS
Depending on where you live and which law applies, you may have the right to:
- request access to your personal information;
- request correction of inaccurate information;
- request deletion;
- restrict certain processing;
- object to certain processing;
- withdraw consent;
- request data portability;
- receive information about how your data is used;
- complain to an appropriate privacy regulator.
These rights are not absolute and may be subject to legal exceptions.
Different frameworks apply depending on location, including the GDPR in the EEA, Canadian privacy requirements and Australia's privacy framework.
14. HOW TO USE YOUR RIGHTS
Privacy requests can be sent to:
Please include enough information for us to understand your request and identify the relevant records.
We may ask for proportionate identity verification before releasing, correcting or deleting information.
We will not ask for your casino password or complete payment credentials.
15. PRIVACY COMPLAINTS
You can first contact us at:
Depending on where you live, you may also have the right to complain to an appropriate regulator, including:
- the competent data-protection authority in Germany or another EEA jurisdiction;
- the Office of the Privacy Commissioner of Canada;
- the Office of the Australian Information Commissioner;
- another regulator with jurisdiction over the matter.
16. KEEPING THE BASKET SECURE
We use reasonable organisational and technical measures intended to protect personal information from:
- loss;
- misuse;
- unauthorised access;
- alteration;
- disclosure.
These safeguards may include:
- restricted access;
- secure hosting and content delivery;
- traffic and threat monitoring;
- encrypted transmission;
- processor agreements;
- retention and deletion controls;
- masking of website-form fields in behavioural tools where supported.
No internet service can guarantee absolute security, but we try to make getting into the wrong part of this basket considerably harder than simply reaching for a lemon.
17. INFORMATION ABOUT MINORS
TryFatFruit.com is intended only for people aged 18 and over.
We do not knowingly seek personal information from anyone under 18.
If we discover that a person under 18 has submitted information through the website, we may delete it and restrict further interaction.
18. OTHER WEBSITES
This Privacy Policy applies only to TryFatFruit.com.
FatFruit Casino, YouTube, game providers, payment providers and other external websites linked from TryFatFruit.com have their own privacy policies and data-handling practices.
You should review the relevant privacy information before submitting personal information to those services.
Once you leave our basket, somebody else's rules apply.
19. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy when our:
- technology changes;
- providers change;
- website changes;
- business practices change;
- legal or regulatory obligations change.
The current version will always be published on this page together with an updated revision date.
We keep the policy fresh too.
20. CONTACT
For privacy questions, requests or complaints:
Novatrix SRL
Company registration number: 3-102-893958
Registered address:
Province 03 of Cartago
County 07 of Oreamuno
Potrero Cerrado
North Side of Manuel Avila Camacho School
Costa Rica
Privacy email: contact@tryfatfruit.com
That's the privacy side of the basket: collect only what we need, explain what we do with it, give visitors control where required, and keep casino-account data separate from TryFatFruit.com.